Wisecare Dashboard Manual Help

Company Profile

Each account has its own company profile. Here’s how you can manage the company profile:

  1. Access the Company Profile

    • To view a company’s profile, click on a row in the "Accounts" table.

  2. Manage Company Details

    • In the "About" tab, you can see all the information of an Account that includes their Contract Information, Account Information, Company Information, and HMO Information.

    • You can also edit and delete an account in this tab.

      Company Profile ABout Tab
  3. Change Account Status

    • You can change the status of the account by clicking on the toggle button next to "Edit Company Details".


      Company Profile Toggle
  4. Manage Billing Statements

    • In the "Billing Statements" tab, you can view the billing statements for the account by clicking on the arrows next to each billing statement.

    • You can also add and delete a billing statement in this tab.

      Billing Statements Tab
  5. Manage Employees

    • In the "Employees" tab, you will see a table with the company’s employees.

    • You can view, add, edit, delete, export, and import employee sheets in this tab.


      Company Employees Tab

Editing an Account

  1. Open the Edit Form

    • Go to the "About" tab in the company profile and click the "Edit Company Details" button. This will open a form where you can make changes.


      Company Profile Edit Button
  2. Make Your Changes

    • Update the account details as needed by filling out the form fields.


      Company Profile Form
  3. Submit Your Changes

    • Scroll to the bottom of the form and click the "Submit" button to save your changes.


      Company Profile Submit
  1. Admin Approval

    • After submission, your edited account details will be sent to the admin for approval.

  2. Track Your Edit Requests

    • To view your edit requests, go back to the "Accounts" table and click on the "Requests" tab.

Deleting an Account

  1. Locate the Delete Option

    • Go to the "About" tab in the company profile and scroll to the bottom of the page.

    • Click on the "Delete Account" button, located below the Account Information section.


      Company Profile Delete Account
  2. Confirm Deletion

    • A confirmation prompt will appear, asking if you’re sure about deleting the account.


      Company Profile Delete Button
  3. Input the Account Name

    • Enter the name of the account to confirm the deletion.

  4. Submit Deletion Request

    • Click the "I understand, delete this account" button to proceed.

    • If you decide not to delete, simply click the "X" icon to cancel the process.

  5. Admin Approval

    • The deletion request will be sent to the admin for approval.

Adding a Billing Statement

You can add Billing Statements in the Company Profile Page or in the Billing Statements Table. Refer to the Adding a New Billing Statement section in the "Billing Statements Features" chapter for detailed steps.

  1. Open the Add Billing Statement Form

    • Navigate to the "Billing Statements" tab.

    • Click the "Add Billing Statement" button to open the form.


      New Billing Statement
  2. Fill Out the Form

    • Enter all the necessary details in the fields provided.


      Billing Statements Tab Form
  3. Submit the Billing Statement

    • Once all fields are filled, click the "Add Billing Statement" button and this will reflect on the "Billing Statements" Table and "Billing Statements" Tab here on the "Company Profile" page.

Deleting a Billing Statement

  1. Expand the Billing Statement Details

    • Navigate to the "Billing Statements" tab.

    • Click the arrow next to the billing statement you want to delete to reveal its details.

  2. Select the Delete Option

    • Locate the "Trash" icon at the lower right of the expanded details and click on it.


      Billing Statement Deletion
  3. Confirm Deletion

    • A confirmation prompt will appear.

    • Click "I understand, delete this billing statement" to confirm and complete the deletion.

  4. Review Deletion

    • The billing statement will be removed from the "Billing Statements" Tab as well as in the "Billing Statements" Table.

Adding an Employee to an Account Individually

You can add employees individually or in batches (via importing). Below are the steps for adding an employee manually:

  1. Open the Add Employee Form

    • Click the three dots above the employee table.

    • From the dropdown menu, select "Add Employee" to open the form.


      Company Employees Add
  2. Fill Out the Employee Details

    • Enter all required information in the provided fields.


      Company Employees Form
  3. Save your changes

    • Click the "Add" button to save your changes. You can click on the "Cancel" button if you decide not to add the Employee.

Adding Employees via Importing

  1. Click the Import Button

    • Locate the "Import" button at the top of the table and click it.

    • A window will pop up showing four steps: Upload File, Select Header Row, Match Columns, and Validate Data.


      Employees Import Button
  2. Step 1: Upload File

    • Click "Select File" or drag the file into the pop-up window.

    • You can upload files in the following formats: .xlsx, .xls, or .csv.

    • After selecting the file, proceed to the next step.


      Employees Upload File
  3. Step 2: Select Header Row

    • Identify and select the header row (the row containing column names) in the uploaded file.

    • Click "Next" to proceed.


      Employees Select Header Rows
  4. Step 3: Match Columns

    • Match the columns in your file to the corresponding columns in the system.

      • For fields with specific options (e.g., Gender or Civil Status), align the terms used in your file with the system's terms (e.g., "M" in the file = "MALE" in the system).

    • If a column in your file does not match any system column, you can discard it by clicking the "X" icon beside the column name. You can also bring it back by clicking the refresh icon beside the column name.

    • Once all columns are matched, click "Next".


      Employees Match Columns
  1. Step 4: Validate Data

    • Use the toggle button labeled "Show only rows with errors" to filter rows with issues.

    • Review the displayed rows, select them by clicking on the check box on the left most side of the rows, and click "Discard selected rows".

    • Confirm your changes by clicking "Confirm".


      Employees Validate Data

Editing Employee Details

  1. Open the Edit Form

    • Click on the three dots at the end of the employee's row in the table.

    • From the dropdown menu, select "Edit" to open the form.


      Company Employees Edit
  2. Update the Employee Details

    • Edit or update the necessary fields in the form as needed.

  3. Submit the Changes

    • Once you're done, click the "Edit" button to save your changes.

Deleting Employees in an Account

You can delete employee information individually or remove all employees in the table. Follow the steps below based on your need:

Deleting an Employee Individually

  1. Open the Delete Option

    • Click on the three dots at the end of the employee's row in the table.

    • From the dropdown menu, select "Delete".


      Employees Individual Delete
  2. Confirm the Deletion

    • A modal will appear asking for confirmation.

    • Click on "I understand, delete this employee" to confirm.


      Employees Individual Delete Modal

Deleting All Employees in the Table

  1. Open the Delete All Option

    • Click the three dots above the employee table.

    • From the dropdown menu, select "Delete All Employees".


      Employees Delete All
  2. Confirm the Deletion

    • A modal will appear asking for confirmation.

    • Click on "I understand, delete all employees" to confirm.


      Employees Delete All Modal

Export Employees Data

You can make an Export Request in the "Company Profile" page or in the "Download Files" page. Refer to the Making an Export Request section for the detailed steps.

  1. Open the Dropdown Menu

    • Click on the three dots located above the table to reveal a dropdown menu.

  2. Select "Export Employees"

    • From the dropdown, click on the "Export Employees" option.


      Employees Export
  3. Confirm the Export Request

    • A window will pop up asking if you are sure you want to submit the export request.

    • Click on "Confirm" to proceed.


      Employees Confirm Export Request
  4. Admin Approval

    • Your export request will now be sent to the admin for approval.

Viewing and Cancelling Requests

Tracking Requests

  • Company Accounts:

    • For editing or deleting Company Accounts, you can view requests in the Requests tab within the Accounts Table.

    • Refer to the Viewing and Cancelling Requests section in the "Accounts Table Features" chapter for detailed steps.

  • Employees Data:

    • For exporting employee data, you can view requests in the Export Requests tabs within the Employees Table on the Company Profile page.


      Employees Requests

Cancelling Requests

  • Employee Export Requests:

    1. Click on the three dots above the Employees Table to reveal a dropdown menu.

    2. Select "Export Employees".


      Employee Export Requests
    3. A window will pop up, indicating you have a pending request.


      Employees Delete Export Request
    4. Click on "Delete Request" to cancel the export request.

Last modified: 05 December 2024